We want you to be fully satisfied with your karaoke purchase. That’s why we offer a 30-day return and exchange policy along with a 1-year warranty on all karaoke products.
You may exchange your product within 30 days of delivery for another item of the same category:
Karaoke set to karaoke set
Mixing amplifier to mixing amplifier
Speakers to speakers
Microphones to microphones
Tittac covers shipping both ways for all approved exchanges.
If the new item is higher in price, you only pay the difference.
If the new item is lower in price, we will refund you the difference.
You may return your product within 30 days for any reason.
You are responsible for 1-way return shipping, as we’ve already covered the shipping to you.
You may:
Ship the product back yourself using your preferred carrier, or
Request a prepaid return label from us — in this case, the label cost will be deducted from your refund.
All karaoke products come with a 1-year warranty.
If the item is found defective within the warranty period, Tittac will replace it with a new unit.
We cover all shipping costs involved in the warranty replacement process.
Warranty does not cover physical damage, misuse, or modifications made by the user.
All original boxes, packaging materials, and accessories must be kept and returned in good condition.
Items must be returned in like-new condition, free from damage or excessive wear.
Refunds are issued once the returned product is received and inspected.
Any questions, please contact us at 800-640-5888 or info@tittac.com